Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $85 per person 18 and older occupying the apartment. You may pay these in office, or online by credit card, a small fee will apply. There is an administrative fee of $200. All application fees are nonrefundable.
Applications may be found under the floor plans tab of our property website, or you can stop in the office for a paper application during business hours.
Security deposits will vary depending on qualifying criteria. Deposits start equivalent to one months rent and can go up to two full months rent.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Before any pets are allowed in the apartment a one-time, nonrefundable pet fee is required to be paid. Breed restrictions apply, please contact the office for details.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2000 due seven days after the notice is given. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 14 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, residents can set up services with Spectrum.
You are allowed to use gas or electric grills on the property. Restrictions apply to wooden decks. Please contact the office with questions.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Testimonials
Lived here back in 2014- 2015. Staff is really nice! Some of the best customer service I've had while living in a apartment complex. Also the maintenance staff are very quick to answer repair request. The neighborhood is also nice and quite.
- Google Reviews
I am impressed with the area and the upkeep. I think this duplex would be perfect for me, thanks.
- Apartment Guide Review
I’ve lived here for almost 3 years and I’ve never had a problem. Recently the property went under a new management and they are exceeding expectations at a quick rate. Jackie White is extremely helpful, understanding, and she exerts urgency when request are made. No complaints.
- Google Review
I came to village square looking for an apartment and Leia was very helpful and professional , she took her time to explain every thing that I needed to know. I would give this office a five star.
- Facebook
Village Square was a great choice for me and my family, it’s a very quiet neighborhood, the neighbors and staff are very friendly, and management is very attentive when it comes to maintenance requests or just asking questions. Would absolutely recommend this place for anybody looking for a quiet place to settle down.
- Current resident
The apartment is exactly what I wanted and love. Management was excellent and I appreciate all the help and guidance they provided for me. I think it’s an excellent location and apartment complex
- Aptratings Review
I moved in this complex in March 2022. I must say Leah and Justin have served me well. Leah is very efficient at what she does. She has always been kind and pleasant anything I have called and asked her she has been on top of the situation. And, I must mention Justin he comes and takes care of my maintenance request as quickly as possible he is always kind and friendly and most of all professional. If he has to get a part or something and it is not available as soon as he gets it he comes back a
- Google Review
Management has been awesome. Beautiful no complaints . Justin has been awesome too whenever I need something he is always there no and/if about it. I love it no complaints and I thank God. Leia and Justin do everything they can.
- Apts.com Review
Thank you all so so very much for your diligent attention to this maintanence service. You all are so truly awsome. Thank You.
- Google Review